Data and MI Administrator

About Appello

Data and MI Administrator : 35 Hours per week Monday-Friday

Location: New Milton

Contract Type: Permanent

Closing Date: 7th December

Role Purpose

Sitting within the Business Support function with a focus on implementation & ongoing data management, analysis and reporting.

Responsibility for data loading, accurate management of data to ensure data integrity and production of complex management information for both internal and external review.

Working closely with the Business Coordinator & Commercial Coordinators in order to maintain quality of data and MI.

 

Main Responsibilities and Activities

1. Implementation Process

Diagnose and document all data received relating to new business
Analyse, Map and transform data
Load data onto call handling platform/liase with Business Coordinator to deliver proposals for extra staff input data where required.
Verify the accuracy of the loaded/inputted data(100% checking of manually inputter data )
Create and maintain procedures related to data transformation and cleansing
Automate the transformation process as far as possible
Provide accurate unit/data information at project completion to allow billing to take place
2. Other functions

Running monthly reports for customer using Carenet/SBR.
Running monthly/ quarterly reports for internal use
Providing management information & analysing data to produce robust MI on an ad hoc basis
Setting up and maintaining of Jet reporting to support business needs
Administrating Carenet platform- for example setting up of user logins
3. Areas of Responsibility/Accountability

Ensuring that data within monitoring and accurately input/imported during initial implementation and as required thereafter. Being an expert in the data held on the call handling platform and ensuring this is utilised & translated correctly through reporting.

 

4. Key Interfaces-Internal

Customer Relations Manager
Business Coordinator
Monitoring Services Director
Control Center Manager
Finance team up to CFO

What we are looking for:

At least 2 years' experience in a similar role with a proven background in management of data migration, development of MI reports, Deliving against deadlines and Adherence to the highest levels of quality.
Excellent IT skills including databases and Microsoft packages.
Either 'O' Level/GCSE Grades A-C or NVQ Level 2/3
SQL ( SQL Server/Access )
Jet reporting
Ability to work with CSV data imports and manipulate data as required.
Visio knowledge desirable but not essential
Excellent communication skills
High attention to detail
Ability to build strong working relationships
Flexible approach
Ability to prioritise and multi task
Ability to work under pressure
Self motivated
Friendly and emphathetic
Positive can do attitude